Pakistan International Airlines (PIA) has promised to “rationalize” its fares after complaints from passengers who are overwhelmed by special flights.
Air Marshal Arshad Malik, the PIA’s Chief Executive Officer (CEO), said he would look into the allegation of an overload due to the high operating costs associated with these flights.
The national airline was recently complained about high fares, and Ghulam Sarwar Khan, the aviation minister, took up the case on Monday in a meeting in Islamabad with the CEO.
The aviation minister had asked about the tariffs. In response, the CEO stated that most of the flights were ferry flights or were flown with a limited number of passengers due to the government-set cap to make such flights economical and that slightly higher fares were charged.
The CEO is also concerned about the recent complaints, said a spokesman for the airline, adding that he had also ordered officials to consider revising tariffs in favor of Pakistanis living abroad during this period of need.
A meeting was held here in Islamabad between Aviation Minister Ghulam Sarwar Khan and PIA CEO Air Marshal Arshad Malik to review the special operations to return stranded Pakistanis and return foreign nationals stuck in that country.
Various precautions have been taken, including security measures, aircraft disinfection inside and outside Pakistan, compliance with various security protocols, and crew safety.
During the discussion, the minister asked about the tariffs that PIA charges on its special flights.
The Minister was informed that most of the flights were ferry flights or were flown with a limited number of passengers due to the government-imposed limit to make such flights economical, and that passengers were charged slightly higher fares.
Mr. Malik assured the minister that he would examine the allegation of overloading due to the high operating costs associated with these flights.
The Minister of Aviation, while stressing the need to speed up the civil aviation agency’s efforts to combat attacks, was determined to remove the illegal occupation of CAA land.
The Federal Minister instructed officials in the aviation department to give this matter the highest priority in order to settle the land issues of the civil aviation authority immediately and to update them on a weekly basis.
He was also informed of the Aviation Department’s response to complaints received on the Prime Minister’s Delivery Unit portal.